MOST POPULAR
Complete Plan
From $65
/device/month
Everything in Essential, plus on-site support, vulnerability assessments, automated backup and recovery, and IT project management – built for growing businesses that can’t afford downtime.
Included from Essential
Foundation Services
All 4 core services from the Essential plan are included as your foundation.
Managed IT Support
Remote Support
Fast, secure remote access to resolve issues without disrupting your workflow - most problems fixed within minutes.
Proactive Maintenance
Scheduled OS patches, application updates, disk cleanups, and performance tuning before small issues become big problems.
24/7 Helpdesk Support *
Optional: After office hours, helpdesk for business-critical issues. Our trained and certified technicians are on call. Available at an hourly rate of $180
Cybersecurity
Cloud & Backup
Endpoint Security & Antivirus
Enterprise-grade endpoint protection with real-time threat detection, automatic quarantine, and centralized management.
Microsoft 365 Integration
User provisioning, license management, security configurations, and ongoing optimization of your Microsoft 365 environment.
Secure Cloud Backup *
Optional: Keep your business compliant and your data secure. We deliver fully encrypted, zero-trust cloud backups stored strictly within Canadian borders, ensuring rapid recovery and complete business continuity.
Strategic Asset Management
Asset Tracking & Warranty Handling
Complete visibility into every technology asset - hardware, software, warranty expirations, and refresh cycle planning.
Vendor & Hardware Management
Single point of contact for all your technology vendors - ISPs, software providers, and hardware manufacturers.
COMPLETE EXCLUSIVE
Additional Services
5 powerful additions that take your IT from managed to fully optimized.
Managed IT Support
Onsite Support (3 Visits/Month)
Some issues require hands-on attention. With 3 scheduled on-site visits per month, our field technicians handle hardware, networking, and infrastructure work at your location. From equipment installs to network troubleshooting, we're there when remote support isn't enough.
24/7 Help Desk Support
Around-the-clock access to our help desk staffed by experienced technicians. Phone, email, and portal-based support with priority ticket routing ensures your team is never left waiting - day or night, weekends and holidays included.
Cybersecurity
Cloud & Backup
Automated Phishing Simulations *
Optional: Test and train your employees with realistic phishing campaigns delivered automatically. Track who clicks, who reports, and who needs additional training. Build a human firewall that gets stronger over time with detailed analytics and targeted follow-up training modules.
Automated Backups & Rapid Recovery
Go beyond basic cloud backup with fully automated backup schedules and rapid recovery capabilities. In the event of data loss, ransomware, or hardware failure, we restore your systems and data fast - minimizing downtime and keeping your business operational.
Strategic Asset Management
IT Project Management * (Major Initiatives)
Optional: Dedicated project management for major IT initiatives - office moves, infrastructure upgrades, cloud migrations, and technology rollouts. We plan, coordinate, and execute so your projects are delivered on time and on budget with minimal disruption to your operations.
Who It's For
01
Growing businesses with 15–35 users
02
Companies that need on-site support alongside remote help
03
Organizations with compliance or security awareness requirements
04
Businesses scaling rapidly that need faster, around-the-clock response
05
Teams that have outgrown basic managed IT and need the full package
Need the Full White-Glove Experience?
The Concierge plan adds unlimited on-site visits, 24/7 SOC monitoring, cloud migration, dedicated vCIO, and compliance management.
Ready to Get Started?
Get a custom quote for the Complete plan tailored to your business needs.
*Onsite support: 3 visits per month included.
*After-hours support billed at $195/hour.
*Pricing is monthly. Fees exclude servers, backup devices, network equipment, third-party subscriptions, and project-based work.
*IT hardware is not included. We facilitate procurement through approved vendor partners.