Privacy Policy

1. Accountability

We are responsible for all personal information under our control. We have designated a Privacy Officer to oversee our compliance with this policy and PIPEDA.

• Contact: Shabir Haji
• Email: info@wpdsolutions.com
• Address: 203-160 Dougall Rd S, Kelowna BC V1X 3J4

2. Information We Collect

We only collect information that is necessary for the purposes identified at the time of collection. This may include:

• Identifiers: Name, email address, phone number, and mailing address (e.g., when you sign up for a newsletter or make a purchase).
• Payment Data: Credit card info or billing details (processed securely via Moneris)
• Technical Data: IP address, browser type, and device information.
• Usage Data: Pages visited, time spent on site, and referral links.

3. How We Use Your Information

We use your data to:

• Provide and maintain our services and solutions.
• Process transactions and send related information (invoices, confirmations).
• Communicate with you regarding updates or marketing (with your express consent).
• Improve website functionality and user experience.

4. Consent & Cookies

By using our website, you consent to the collection and use of your information as described here.

• Express Consent: We will ask for your explicit “Opt-In” before using your data for marketing or sharing it with third parties.
• Cookies: We use cookies to enhance your experience.
  • Essential Cookies: Necessary for the site to function.
  • Analytics Cookies: Used to understand how visitors interact with the site (e.g., Google Analytics).
• Your Choice: You can manage or turn off cookies through your browser settings or our Cookie Consent Banner.

5. Data Storage and Security

We implement physical, organizational, and technological safeguards to protect your data from unauthorized access, loss, or theft.

• Storage: Your data may be stored on secure servers located in [Canada/USA/Other]. If data crosses borders, it remains subject to the laws of the jurisdiction in which it is located.
• Retention: We only keep your personal information as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Disclosure to Third Parties

We do not sell your personal information. We only share data with trusted third parties who assist us in operating our website or servicing you (e.g., shipping providers, payment processors), provided they agree to keep this information confidential and PIPEDA-compliant.

7. Your Rights: Access, Correction, and Deletion

Under PIPEDA, you have the right to:

1. Access: Request a copy of the personal information we hold about you.
2. Correction: Request that we update or fix inaccurate information.
3. Deletion/Withdrawal: Withdraw your consent or request that we delete your data (subject to legal or contractual restrictions).

To exercise these rights, please contact our Privacy Officer at the email provided above. We will respond to your request within 30 days.